Call us at 248-322-9800
or toll-free at 800-521-8440, ext. 5
Monday - Friday 9:00 am to 6:00 pm (EST)
For account specific questions, please login and contact us using the Messages link in Online or Mobile Banking.
Online Banking | Mobile App
If your Debit Mastercard® or Credit Card is lost or stolen, please contact Genisys immediately.
Contact Center: 248-322-9800 ext. 5
After Hours: 888-241-2510 in the U.S.
1-909-941-1398 outside the U.S.
Learn more about Lost or Stolen Cards
Please do not provide private information and account numbers in your messages unless you are using one of the secure message options.
Chat with a representative and get your questions answered in real-time. Live Chat Hours are Monday-Friday 9:00am-5:30pm EST.
The privacy of members is important to Genisys Credit Union and we want to ensure your information stays private.
Send a Secure Email
For account specific questions, please login and contact us using the Messages link in Online or Mobile Banking.
Online Banking | Mobile App
Please send mail correspondence to:
P.O. Box 436034
Pontiac, MI 48343-6034
Street address:
Genisys Credit Union
2100 Executive Hills Blvd.
Auburn Hills, MI 48326
Call us at 248-322-9800 or toll-free at 800-521-8440, ext. 5
Monday - Friday 9:00 am to 6:00 pm (EST)
Fax us at: 248-322-6512
For Wire Transfers Fax: 248-322-6518
