It's easy to reach us! Call, email, fax us, chat online or visit one of our Michigan, Minnesota or Pennsylvania branch locations. You can also write to us at the address below. As a member of our credit union you can access an array of financial products and services. Let us know how we can help you streamline your financial life.
- Call us at 248-322-9800 or toll-free at 800-521-8440, ext. 5
Monday - Thursday 9:00 am to 6:00 pm (EST)
Friday 9:00 am to 5:30 pm (EST)
- Fax us at 248-322-6512
- For wire transfers fax us at 248-322-6518
- E-mail us
(for account specific questions, please login and contact us via secure messages in the top menu of Online Banking)
- Chat Online
- Visit one of our branch locations
24 Hour Fraud Prevention Team
If your card has been declined, please contact our fraud team number above during non-business hours. Please note they will be able to assist if your card was declined due to unusual spending activity. However, if your card was declined for any other reason they will not be able to assist you or tell you why the card was declined and the credit union should be contacted during regular business hours.
Please send mail correspondence to:
P.O. Box 436034
Pontiac, MI 48343-6034
Genisys Credit Union
2100 Executive Hills Blvd.
Auburn Hills, MI 48326