Quick Access

Member Services

Call us at 248-322-9800
or toll-free at 800-521-8440, ext. 5
Monday - Friday 9:00 am to 6:00 pm (EST)

For account specific questions, please login and contact us using the Messages link in Online or Mobile Banking.
Online Banking | Mobile App

If your Debit Mastercard® or Credit Card is lost or stolen, please contact Genisys immediately.

Contact Center: 248-322-9800 ext. 5
After Hours: 888-241-2510 in the U.S.
1-909-941-1398 outside the U.S.
Learn more about Lost or Stolen Cards

Please do not provide private information and account numbers in your messages unless you are using one of the secure message options.

Click to open the Contact Form

Call us at 248-322-9800 or toll-free at 800-521-8440, ext. 5
Monday - Friday 9:00 am to 6:00 pm (EST)

The privacy of members is important to Genisys Credit Union and we want to ensure your information stays private.
Send a Secure Email

For account specific questions, please login and contact us using the Messages link in Online or Mobile Banking.
Online Banking | Mobile App

Chat with a representative and get your questions answered in real-time.
Live Chat Hours are Monday-Friday 9:00am-5:30pm EST.

Fax us at: 248-322-6512
For Wire Transfers Fax: 248-322-6518

Please send mail correspondence to:
P.O. Box 436034
Pontiac, MI 48343-6034

Street address:
Genisys Credit Union
2100 Executive Hills Blvd.
Auburn Hills, MI 48326