Genisys Credit Union received recognition from Forbes.com as a best credit union in the state of Michigan in their third annual "Best Credit Unions in Each State". The credit union extends their thank you for the recognition.
"Our members are at the center of everything we do, and in times of uncertainty, it is important for us to continue to provide the same level of stable, uninterrupted service," said Jackie Buchanan, CEO & President of Genisys Credit Union. "Recognitions like these affirm our commitment to our members' satisfaction."
Forbes.com partnered with a market research firm in order to produce the winners, which surveyed 25,000 current and former members at over 5,000 financial institutions across all 50 states. The survey looked at trust, terms and conditions, branch services, digital services, and financial advice.
Since its start, Genisys has focused on serving its members' and communities' needs. The credit union remains committeed to providing the highest quality personal services by bringing convenience through technology, offering competitive rates on loans and deposits, and supporting the communities they serve.
In 2019, Genisys had an overall member experience score of 96% on surveys completed by members along with being ranked as one of the top 100 largest in the U.S. and a Top 200 Healthiest Credit Union by depositsaccounts.com while also receiving a 5-Star rating from the independent rating firm Bauer Financial.
The products and services provided by Genisys aim at helping their 225,000 members reach their financial goals. A prime example is their Genius Checking account which pays members an annual percentage yield of 4.07% and offers reward points on debit card transactions. For those 18 and under, Genisys introduced a new High Yield Youth Savings Account, which pays its members an annual percentage yield of 5.12% on balances up to $500.
Furthermore, they launched a new mobile annd online banking system with great features and functionality including touch-ID, facial recognition, remote deposit, expanded eAlerts, integrated "on/off" debit and credit card controls, travel notifications, the ability to open a variety of new accounts onlilne such as share accounts, certificates of deposit, money market accounts and much more.
In addition to serving their members through financial means, Genisys is committed to giving back to the communities they serve. In 2019, the Genisys Team supported over 1,200 events volunteering nearly 5,000 hours of their time across the communities they serve. From this community dedication, it allowed Genisys to donate $40,705 to Walk for Warmth, $14,951.46 to United Way, and $17,782.32 to Lighthouse of Oakland County.
The credit union looks forward to continuing to best serve their current and future members and their communities.
