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Get Real About Auto Loans

3/27/13
“I would like to mention how pleased I am with the dedication, patience and helpfulness of the associate who was working with me to get my auto loan at the Genisys branch on Van Dyke in Shelby Twp., MI. Her name is Mallory Pash. She was incredibly helpful and patient especially considering the length of time it took for me to find a car and the obstacles encountered during the process. Hopefully this note will be passed on to the management of that branch as they should feel lucky to have such an employee with them!”
~Paul from Shelby, MI

3/24/13
“Your loan officer Kristie Lawrence was amazing! I didn't really have a relationship with Genisys. She made me feel important. She went out of her way and provided any known resources to me. I appreciate all she did. She did a great job.”
~Andrea from Rochester, MI

3/19/13
“All the personnel that attended to my needs were extraordinarily friendly and they seemed genuinely interested in serving me. I very much appreciate it.”
~Paul from Troy, MI

3/14/13
“I would like to take this time to personally thank you for approving me for a personal loan to consolidate my debt. I have good credit, but was unable to get approved elsewhere, even my current credit union. When I called Genisys, I spoke with Lynn, who was very helpful and was delighted at how easy and fast it was for the whole loan process. I even referred my Dad, who was also approved for a loan and is equally as happy as I am. I hope to handle all of my banking with you soon and may also take advantage of your auto refinancing specials. Thanks again! You guys are great!”
~Cherie from the Call Center

3/12/13
“I deal with the Ortonville Branch and they are so nice & professional. They are close to home and make you feel really good banking with them. Great people! GOOD JOB ORTONVILLE BRANCH!”
~Mark from Ortonville, MI

3/12/13
“There isn't anything I would change. I am very happy with the customer service and the willingness of the employees to work with me. The staff is very friendly and they all know my name!”
~Kelly from Roseville, MN

3/9/13
“I JUST joined Genisys Credit Union. Anthony Rossi provided the best customer service that I have encountered in ages. I am in the process of transferring all of my banking to Genisys because of his service and attention to detail. The other staff on-site were friendly and attentive. It was a very welcoming experience.”
~Laura from Troy, MI

3/9/13
“I have had nothing but great things to say about Genisys. They were there when we needed some help. Very friendly and blows our other credit union out of the water in every aspect of business. We are in the process of swapping over everything to you guys. Your credit union has done more than we could ever ask for. Thanks for being the place you are!”
~Daryl from Eagan, MN

3/7/13
“I have been a member for a long time. The Blue Bell office is great! They are friendly, knowledgeable and very helpful.”
~Susan from Blue Bell, PA

3/6/13
“I have been a member for many years and have always had the best experience with Genisys Credit Union. I have seen it grow from just a few locations to many. For good reason, the excellent service, and kindness of the people that work there. I want to mention Kristin Nixon who has been very helpful and sweet. It is employees like her that make Genisys CU a great place to do business. Thank you, Kristin!”
~Vicky from Troy, MI

2/28/13
“I thought the call center was extremely helpful in the situation I encountered. It was not clear exactly what had or had not happened, but we did not deal with that; only with how to recover. The call center operator was extremely helpful and positive, and we quickly resolved the situation.”
~Sue from Eureka, CA

2/22/13
“I LOVE the friendly people. They are always quick to greet with a smile, and go out of their way to ensure complete satisfaction. I look forward to seeing everyone!”
~Richard from Chesterfield, MI

2/13/13
“EVERYONE at the branch I use has never been anything but friendly and courteous. I recently retired from another local credit union as a branch manager. I have great respect for taking care of the members. Genisys is excellent.”
~Susan from White Lake, MI

2/6/13
“Going into the branch here is a very pleasant experience, as the people there are great. It is a much more relaxed atmosphere, and more personal. You really feel like they are tailoring their services just for you.”
~Ken from Blue Bell, PA

2/6/13
“Friendly staff. I feel they are working in my best interest. You helped my son with an auto loan (19 year old college student and no credit history) without a co-signer, which was very important to me as a retired person. I'm in auto sales and we could not finance many college grads, and you have developed a program to help these people get a car loan and to start building their credit history. I recommend Genisys to all my clients (I don't tell the boss of course!). Thank you Genisys!”
~Earle from Commerce, MI

2/6/13
“I just became a member with Genisys. I am looking to change my accounts over to Genisys at a later date. I made this decision based on the gentleman that I met and dealt with for my car loan. He was so helpful and I felt very pleased with his knowledge. His name is Tim D. with the Roseville branch. After meeting with him and meeting everyone there at Genisys, I made the decision that I would like to have a person like this in charge of my accounts instead of a bigger financial institution. Thank you!”
~Betty from Roseville, MN

2/5/13
“I use the Ypsilanti branch and the ladies in there are wonderful. Keep up the good work Lindsay, Angel & Sheri!”
~Stacey from Ypsilanti, MI

2/5/13
“I appreciate my relationship with the credit union. I joined Burroughs Credit Union in 1983 and through several name changes, I am still here today. And I’ve never stepped foot in a branch. Thanks!”
~David from Alpharetta, GA

2/5/13
“I’m so pleased by the service I have been given with the CU. The staff is professional, friendly and they go the extra mile. My Shelby CU branch is the best and I’m really thinking of changing to 100% banking with Genisys. You have made my life a little easier and given me peace of mind. Thank you so much.”
~John from Shelby Twp., MI

2/4/13
“The experience at the Oxford branch was fabulous! I am considering switching more of my banking to the credit union now.”
~Kathleen from Oxford, MI