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"I am completely satisfied with my experience at Genisys Credit Union. The prompt, friendly and knowledgeable service I received every step of the way during my recent loan application process is what made my experience a memorable one for me. I was pleasantly surprised by how smoothly everything went especially with this being my first time visiting a Genisys Credit Union. I didn't know what to expect. Thanks again :)"
~ Mandy from Ypsilanti, MI
"I appreciate being more than just a number. It's very nice walking into some place and being greeted by someone. It's nice to know that they take care of all my banking needs and offer different solutions for me to improve my banking experience."
~ Melissa from Wixom, MI
"Keep up the good work. I continue to be impressed with Genisys Credit Union. Even though I moved out of state where there are no Genisys Credit Union locations, I never considered going anywhere else. Thanks for making each loan process a pleasant experience!"
~ Chad from Bismark, ND
"I have nothing but smiles and how is your day every time I come into the credit union. I also think it's great that the tellers even get to know you on a first name basis. It shows me that you do care about your customers and they are not just another deposit coming in. Also when I didn't think anyone could help me get a vacation loan that me and my boys really, really needed this year (it's been a long year for the three of us) your loan representative said with a smile let's see what we can do!!!!! I got the call that the loan was approved. This was one of the best phone calls I have gotten in a long time and I still have a smile on my face. Keep it up Genisys Credit Union! I am a Member for life!"
~ Gary from Warren, MI
“I started using the credit union when it was Burroughs. I used it as my main savings and for car loans. I have never been dissatisfied. You’re great! Thank you for being there for me. I never would have saved and accomplished what I did without your services.”
~ William from Staten Island, NY
“I value that Genisys makes it extremely easy to do business with them. I have now done three loans with Genisys, and all have been completed in a short phone call followed by submitting electronic documents from home. Genisys is highly responsive, their rates are extremely competitive, and they provide a level of service that my major bank doesn't offer. I anticipate being a customer for most of my banking products in the near future.”
~ Christopher from Troy, MI
“The credit union was recommended by a friend and has exceeded our expectations on every level. We are currently in the process of transferring all of our financial business to the credit union. We love love love this credit union!”
~ Carolyn from Bloomfield Hills, MI
“I appreciate the personal attention and kind phone support. Someone stole my identity and the representative I spoke with on the phone was very helpful in suggesting things to do to further protect my account, and sympathetic to my plight. I appreciate that.”
~ Susan from Doylestown, PA